Remote Assistance








Remote Assistance

Do you ever wish that your technical support person could see exactly what you are seeing when your computer isn't acting right?  Are there times when you wish someone could just show you, on your own computer, how to do that task that alludes you?  
Well, Stover Data Systems can provide instant remote support through the use of a totally secure internet connection!

How it works

Using your existing internet connection, click a link that we can provide.

You will be prompted to install an Active X control for your browser.

A client ID number will be displayed for you - share that number with us (number will change each time).

Stover Data Systems can then ask your permission to view or control your desktop.  That's it!


The Advantages to Remote Assistance

Quicker resolution to your issues means lower support costs!

You're in control:  
You initiate the support session.
Requires your permission to control/view the computer.
You can end the session at anytime.

No bulky, pricey programs to buy or download.


For more information or a demonstration, please contact Stover Data Systems.


                                                                                                                                                                                                                                                                                                           
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