Remote Assistance
Do you ever wish that your technical support person could see exactly what you are seeing when your computer isn't acting right? Are there times when you wish someone could just show you, on your own computer, how to do that task that alludes you?
Well, Stover Data Systems can provide instant remote support through the use of a totally secure internet connection!
How it works
Using your existing internet connection, just fill in a form letting us know that you need assistance or click a link that we can provide.You will be prompted to Run two small applications that will immediately be removed from your computer after the remote session is ended.A secure Chat window will appear where we can discuss your issues. Stover Data Systems can then ask your permission to view or control your desktop. That's it! The Advantages to Remote Assistance
Quicker resolution to your issues means lower support costs!You're in control: You initiate the support session.
Requires your permission to control/view the computer.
You can end the session at anytime.
No bulky, pricey programs to buy or download.For more information or a demonstration, please contact Stover Data Systems.
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